1. About 450Volts Link
450Volts Link (“App”) is operated by 450 HIGH VOLT LTD (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, store, and protect information when you use the App.
The App connects home owners with vetted electrical engineers and genuine material sellers.
2. Information We Collect
2.1 Information you provide
- Name
- Email address
- Phone number
- Profile photo (optional)
- Location (city/area)
- Project details you post (description, budget, photos you upload)
- Messages sent through the App
2.2 Verification information (Engineers & Suppliers)
To help keep the marketplace safe, we may collect verification details such as professional certificates, license info, business registration details, and identification documents. We use this only for verification.
2.3 Payment information
Payments may be handled by third-party payment providers. We do not store full card details. Payment providers process payments under their own policies.
2.4 Automatically collected information
- Device type and operating system
- IP address
- App usage data (basic analytics)
- Logs and crash reports
2.5 Location data
If you allow location access, we may collect approximate location to show engineers/suppliers near you and improve matching. You can turn off location access in your phone settings.
3. How We Use Your Information
- Create and manage user accounts
- Connect home owners with engineers and suppliers
- Enable transactions and platform features
- Verify engineers and suppliers
- Send service messages and notifications
- Improve the App and fix bugs
- Prevent fraud and abuse
- Comply with legal requirements
We do not sell your personal data.
5. Data Storage and Security
We use reasonable safeguards such as secure servers, access controls, and encrypted connections where possible. No system is fully secure, but we work hard to protect your information.
6. Data Retention
We keep data while your account is active, and as needed for legal compliance, fraud prevention, and dispute handling. You can request account deletion by emailing us.
7. Your Rights
You can ask us to:
- Show you what personal data we have
- Correct inaccurate data
- Delete your account and personal data (where allowed by law)
- Withdraw consent for optional features (like location)
Email requests to: 450highvolt@gmail.com
8. Ratings, Reviews, and Messages
Ratings and reviews may be visible to other users. Please avoid sharing sensitive personal information in reviews or chat messages.
9. Children’s Privacy
The App is not intended for users under 18. We do not knowingly collect personal data from children. If we learn a minor has an account, we will remove it.
10. Third-Party Services
The App may rely on third-party services (for example, payment providers). Their privacy rules are separate. Please review their policies when needed.
11. Changes to This Policy
We may update this Privacy Policy. We will post changes in the App or on our website. If you keep using the App after updates, it means you accept the changes.
12. Compliance With Ugandan Data Protection Laws
This app collects and processes user data in accordance with applicable data protection laws in Uganda.
This includes the Data Protection and Privacy Act, 2019 (Uganda) and related regulations. We aim to process personal data lawfully and fairly, collect only what we need, protect it from unauthorized access, and respect user rights such as access, correction, and deletion requests.
13. Contact
If you have questions or requests about this Privacy Policy, contact:
450 HIGH VOLT LTD
Email: 450highvolt@gmail.com